Supervisory Development

Overview

Supervisors are a vital link between the top management and workers/operators. On one hand, they should convert the management’s targets into concrete realities at workplace and, on the other hand they should give constant inputs of the employees’ issues and concerns to the top management to sustain high levels of motivation and morale of the employees. They need to harness the various resources to maximize productivity, reduce costs and produce products and services of highest quality. They should also develop very good supervisory skills like communication skills, interpersonal skills, listening skills, counseling skills etc. They should also remain contemporary with respect to the job knowledge and skills and should provide effective solutions to the subordinates’ issues and concerns. This training programme imparts all these skills to the participants.

Course Contents:

Role and responsibilities of a Supervisor
Being an effective link between management and sub-ordinates
Leading by example; being a role model for the sub-ordinates
Creating a motivating factor for each employee
People management skills
Empowering the sub-ordinates; encouraging creativity, innovation in the sub-ordinates; making him/her feel important; seeking suggestions for improvements;
Handling sub-ordinates’ grievances with honesty, tact, concern and firmness
Developing the sub-ordinates – constantly giving feedback on the strengths and weakness of sub-ordinates; Training the sub-ordinates; suggesting the techniques for continuous improvement; identifying individual skills
Creating a motivating environment in the department
Communication skills – clarity of thought and expression, giving clear and complete instructions to the sub-ordinates; seeking confirmation and other effective communication skills
Appreciation and criticism – how and when to do?; used as twin tools for sub-ordinate development
Effective listening skills – barriers to listening and how to avoid them
Developing interpersonal relations and team work in the department
Conflict resolution among the sub-ordinates
Counseling skills
Being a mentor and guide for the sub-ordinates
Sharing information with the sub-ordinates
Delegation
Establishing monitoring mechanism to check the progress of work
Planning and coordinating the various resources – materials, equipments, men, methods and systems to achieve the set targets
Developing effective control and monitoring systems to check the progress of the sub-ordinates
Empowering the sub-ordinates
Aligning the sub-ordinates to the organisation’s mission, goal and values
Developing quality consciousness in the sub-ordinates
Training the sub-ordinates to improve quality of work, efficiency and performance
Giving right job to the person and right person to the job
Synchronizing the individual skills of sub-ordinates with the job requirement
Developing fairness and impartiality while dealing with the sub-ordinates
Inculcating decision making capability in the sub-ordinates
Interpersonal relationship and team work among sub-ordinates, synergy, win-win relationship, empathy, sincerity, commitment and dedication to the profession
Welcoming and accepting changes; change management
Constantly learning about job, people, processes
Creativity and innovation, lateral and divergent thinking, adaptability, flexibility
Developing enthusiasm, optimism and initiative
Knowledge and skill improvement – reading habits, being aware of the changes happening around

Companies

Few words from our clients

“…The search for a training agency which conducts the most effective Outbound Training Programmes should end with M/s. Unique Consultants, Bengaluru. The mastery of the faculties in conducting Outbound programmes was evident. The way the concepts and principles were taught was simply superb. Every game was extremely absorbing, highly relevant and innovative. The passion and the competence of M/s. Unique Consultants in conducting Outbound Programmes are exemplary. The fact that the participants have given an Average Rating of more than 9 on a 0-10 Scale (0: Lowest; 10: Highest) for the effectiveness of the programme speaks volumes about the deep impact the programme had on the participants. We strongly recommend that many more organizations should organize Outbound Programmes for their employees from M/s. Unique Consultants and reap rich dividends…”

Volvo India Pvt. Ltd.

“…The Outbound Programme learning involved games and activities that were relevant and thought-provoking. The programme helped the participants to come closer and appreciate inter-team dynamics. The programme was conducted professionally by M/s. Unique Consultants with high level of commitment..”

ITC Limited

“…The Outbound Programme conducted for approx. 120 employees was extremely effective. The games and exercises played out by them were interesting and innovative. What was most striking was the explanation of the concepts behind each game and exercise. It had great learnings. We heartily appreciate the competence of M/s. Unique Consultants in conducting such Outbound Training Programme. Our employees thoroughly enjoyed and, at the same time, learnt the concepts…”

Otis Elevators Ltd.

“…Their Training Programmes are unique, practical, effective, participative, lively and result-oriented. The feedback from the participants have been very encouraging and we find the programmes very useful. We have great appreciation for the tailor-made, dedicated and timely services. Mr. Aswatha Ramaiah is a thought leader and a highly resourceful person. He can customize his programmes to specific organizations, roles and the business context. Mr. Aswatha Ramaiah has pioneered the art of quickly grasping factory situation and develop comprehensive interventions (not mere Training Programmes). Intended outcomes were evident from the Impact Analysis done amongst the stakeholders. Our Mysore plant has been able to deliver Safety, Quality, Delivery and Cost targets consistently. Thanks for designing and delivering high impact transformative programme…”

TVS Motor Co. Ltd.

“…The Training Programmes were extraordinary. The programme was found very effective, practical and relevant to Supervisors with a number of activities, games, case studies and very innovative training techniques. We are very thankful for bringing a cultural change in our Supervisors…”

E Land Apparel Ltd.

“…The participants were just awestruck by the way the programme was conducted. The participants were highly appreciative of the capacity of the faculty to hold the audience together. The examples, the anecdotes and the training techniques were exemplary. We would like to place on record our sincere appreciation of their great expertise and commitment in training the people. Thank you for your extremely helpful services.The programme was extremely well received. We look forward to hold many more events in future…”

Confederation of Indian Industry (CII), Visakhapatnam Zone

“…The Training Programmes were very effective and thought-provoking. Our Supervisors received very useful and relevant inputs in the Training Programme to discharge their responsibility as Supervisors. The programme was extremely interactive, participative and lively. Based on the excellent feedback received for the initial Training Programmes, we have decided to conduct many more Training Programmes for our Supervisors…”

Page Industries Ltd. (Jockey)

“…Thank you for an excellent programme on ‘Supervisory Skills’...”

Rangsons Electronics Pvt. Ltd

“…In the programme, Mr. V. Aswatha Ramaiah was able to give the supervisors the feedback about how their actions are perceived by the operators. They also drew up action plans. This programme was extremely well received. Mr. Aswatha Ramaiah is a very popular trainer…”

SmithKline Beecham Pharmaceuticals Ltd.

“…Our supervisors have found your programme useful in their day to day work on the floor. As a matter of fact, even Senior Executives have volunteered to attend your programme-a confirmation of the programmes’ usefulness…”

Vikrant Tyres Ltd.

“…The Training Programmes were exceptionally good. In the Feedback Formats, the participants have written that the Training programme was 100% Effective, Great, Very excellent, Inspiring and Very interactive. M/s. Unique Consultants are specialists in conducting Training Programmes for Supervisors. The enormous experience and the incredible expertise of the faculty in conducting Training Programmes for Supervisors was evident in the appropriate course contents, exemplary presentation skills, very thoughtful case studies/role plays and the imaginative games played in the Training Programme. Our supervisors have got immensely benefitted from their Training Programmes…”

Steer Engineering Pvt. Ltd.

“…The programs were conducted in a thoroughly professional manner. The training techniques and interactions of the participants were very creative, lively,very effective and received very well by the participants. The participants have given very high rating on the program. The examples quoted from day to day shop floor activities made the program very relevant and practical.We are very confident that the programs would result in better efficiency and performance of our employees. We wish to place on record our sincere appreciation for the professional way in which the programs were conducted and have no hesitation in recommending Mr. V. Aswatha Ramaiah to any organization for taking very good benefits out of his programs…”

Global Calcium Ltd.

This is one of the best training. Programme was excellent, very important, very useful, very relevant, very interactive and successful.

Toyota Kirloskar Auto Parts Pvt. Ltd.(TKAP)

In my 12 years of work experience, I have never attended such a good Training Programme. It was a wonderful opportunity to change myself towards good. Mam and Sir have imparted their knowledge and experience to us today. It is beneficial for both our personal and professional life. And also, I am sure I will live a happy life. Our way thinking and living would completely change after attending this programme. We would have missed a lot of learning if we had not attended this programme. We would have not known a lot things regarding career or personal life. Now, we know how to lead our life.Now, we have an urge to lean more and more.Like a Guru, Ms. Padma has taught us how to deal with the operators. I had a wonderful experience in the programme. I learnt a lot. Your suggestions are exemplary. Programme was super, excellent, extremely good and very useful. Anyone who attends this programme, his life will change.The trainers have tremendous knowledge. With this programme, we can handle a worker, manager and boss. We got practical tips from the training.The trainers were experienced, well developed and knowledgeable. The programme changed me totally. I understood that I should change first before speaking about others. The programme changes our mind. You have conducted a very good programme for our life. Everyone should attend this programme. I got answers to my questions with many examples

M/s. IFB Ltd.

Programme was excellent, very good, very nice, more useful, knowledgeable and extremely effective. We got motivation and inspiration from the programme.This programme is necessary for those who really want to improve.All topics were well covered in the programme. In the Training Programme, we learnt lot of hidden facts. We learnt, in depth, the responsibility of supervisors and their activities. Presentation Skills of the faculty was splendid.The faculty has great knowledge on the subject. Our heart felt appreciation and compliments for the high impact Training Programmes conducted by M/s. Unique Consultants.

Mitsubishi Elevators India Pvt. Ltd.

“…The Training Programmes were extremely effective, thought-provoking, very interactive and practical. Our employees have been greatly benefitted by their wonderful Training Programmes. The Course contents, the training methodology and their teaching style were extraordinary. Our employees have greatly admired the competence of the trainer and his rapport with the participants. The programme is so powerful that, after conducting one day Training Programme, our Managers wanted one more day of Training Programme. We, therefore, conducted one more day of Training Programme. We wish to place on record our sincere appreciation and compliments for the fabulous Training Programmes conducted by M/s. Unique Consultants...”

Lumax Industries Ltd.

“…Programme was simply fantastic.Our supervisors were extremely appreciative of the contents of the programme and presentation style of the trainer.The training techniques adopted were very innovative and highly impactful. Some of the participants have, in the Feedback Formats, expressed that it was the best Training Programme they ever attended. We appreciate and compliment the splendid Training Programme conducted by M/s. Unique Consultants for our supervisors…”

Canara Hydraulics Pvt. Ltd.

M/s. Unique Consultants, Bengaluru have conducted about 30 Training Programmes for ourSupervisors. Their ‘Supervisory Development Programme’ were extremely effective anduseful. M/s. Unique Consultants have customized the contents of the Training Programmeexclusively for the Supervisors. The programmes were very practical, thought provoking,relevant, interactive and highly participative. We are observing a good improvement in the attitude, behavior and performance of ourSupervisors after they attended the Training Programmes conducted by M/s. UniqueConsultants, Bengaluru.The Case Studies, the Analysis of the day-to-day experiences in the shop floor, the Role Plays,Games and Exercises employed by M/s. Unique Consultants in the Training Programmes werevery impactful, appropriate and interesting. These activities rendered the Training Programmesvery lively and enthusiastic. Our Supervisors have highly appreciated and admired the TrainingProgrammes. We wish to recommend to the organizations to make use of the incredible competence andskills of M/s. Unique Consultants in conducting Training Programmes for Supervisors.

Texport Industries Pvt. Ltd.

“…Her presentation style and teaching techniques are very appealing.Her rapport with the participants is commendable. She has an excellent knowledge over the subject and was able to establish an instant connect with the participants. This programme will, certainly, help enable the Supervisors to perform better. Our deep appreciation and compliments to Ms. Padma Hemanth for conducting a very effective and useful Training Programme for our supervisors…”

BSA Corporation Ltd.

The trainer looks like Amazon Alexa and has a great knowledge of the subject. We appreciate your sincere efforts in bringing positive change in the life of employees through your wonderful ‘Supervisory Development Program.’There is overwhelming positive response from almost all the employees. The programme was found to be highly impactful.Our employees greatly appreciated the relevance of the contents, the presentation style, examples, case studies, anecdotes and the practical instances narrated by Mr. AswathRamaiah to drive home the various points. The commitment with which Mr. Aswatha Ramaiah conducts the programmes is fantastic and his competence in training is extremely good.His vast experience and his great expertise shows out in the way he conducts the Training Programmes which create a very deep impact on the minds of the participants. We are indeed extremely happy that we were able to get our supervisors and all other staff trained by such a competent and committed faculty.Our employees look up to you as one of their Role Model. Critical to the success of your training, I feel, is the manner in which it was tailor – made (customized) by conducting the Diagnostic Study and spending enough time with Functional Heads and Supervisors prior to conducting the programme to suit the needs of the organization and its culture.The participative methods used such as Games, Role Plays etc. really made our employees to involve themselves in the sessions. I am also finding subtle changes in the behavioral pattern of the employees after attending the Supervisory Development Programme. Really, it was one of the best training I ever attended.This training was very different from other trainings which I have attended before in this organization. There were some things which touched my mind. Training Programme very very attractive, knowledgeable, excellent, enlightening, lively, very informative, interactive, superb, much needed, very effective, very interesting, implementable and full of live examples Excellent programme. The programme will surely bring about changes in my style of working and I will achieve better results.The topics and examples have given the clarity. Programme gives guidelines for leading a better and more livable life. (especially with all the negativity around). Some of the examples were on the Bull’s Eye. From the beginning to the end, the programme was interesting.Trainer has full knowledge on the subject.Well planned and well organized programme

Tata Marcopolo Motors Ltd.

Programme was Super,Excellent, Practical, Very relevant, Valuable, Very useful, wonderful,is the best, Beautiful, Very interactive and Very effective. Everything in the programme was very good. Examples were excellent. Teaching is excellent. The trainer gave us satisfactory answers to all our questions. Everything in the program was very good. We understood with live examples. The programme was practically demonstrated with facts and figures.Valuable thoughts.Programme gives direction for our success in future.

AT & S Pvt. Ltd.

Programme was superb, great, excellent, very motivational, really informative, more effective, very useful, super, wonderful, practical, very meaningful, very impressive, very knowledgeable, very interesting and realistic. Programme has changed our attitude. I had never attended earlier such a highly effective programme. Programme can bring in unimaginable changes.

Aditya Birla Fashion & Retail Ltd.

The presentation and examples were very good. The programme was so very practical that it depicted the actual happenings in the shop floor.

M/s. Arvind Ltd.

Programme was super, very useful, very good, very interactive After attending the programme, I will change my thinking. After attending the programme, I will create good working environment. I want to lead an enthusiastic life and adapt new techniques taught. The points were explained precisely.

Indian Designs Exports Pvt. Ltd.

Supervisory Development

Overview

Course Contents:

Companies

Few words from our clients

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