Supervisors are a vital link between the top management and workers/operators. On one hand, they should convert the management’s targets into concrete realities at workplace and, on the other hand they should give constant inputs of the employees’ issues and concerns to the top management to sustain high levels of motivation and morale of the employees. They need to harness the various resources to maximize productivity, reduce costs and produce products and services of highest quality. They should also develop very good supervisory skills like communication skills, interpersonal skills, listening skills, counseling skills etc. They should also remain contemporary with respect to the job knowledge and skills and should provide effective solutions to the subordinates’ issues and concerns. This training programme imparts all these skills to the participants.
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