People Management Skills

Overview

People are the biggest asset of an organization. It is the people who create, drive and sustain the processes, technology, machines, equipments, etc.,A leader who knows the art of managing people (sub-ordinates) will be highly successful. An effective leader inculcate a host of people management skills like communication skills, interpersonal skills, counseling and mentoring skills, empathy and other skills. Highly motivated people will produce phenomenal results. This training programme gives insight into various people management skills and practical guidelines to achieve them thereby making the leader an effective and a likable person.

Course Contents:

Importance of ‘People Managing Skills’, considering ‘People’ as the biggest asset of our organization.
Sub-ordinate development – constantly giving feedback on strengths and weaknesses of the sub-ordinates; suggesting the techniques for continuous improvement; identifying individuals’ skills.
Empowering the sub-ordinates; encouraging creativity and innovation in sub ordinates; making him/feel important; seeking suggestions for improvements
Inculcating empathy, Handling the sub-ordinates’ grievances with honesty, tact, concern and firmness
Inculcating self discipline and self mastery. Leading by example; being a role model for the sub-ordinates
Building effective teams
Appreciation and criticism – how and when to do?; used as twin tools for sub-ordinate development
Communication skills – clarity of thought and expression, giving clear and complete instructions to the sub-ordinates; seeking confirmation; Body language and other effective communication skills
Interpersonal relationship and team work among sub-ordinates, synergy, win-win relationship, empathy, sincerity, commitment and dedication to the profession
Conflict resolution among the sub-ordinates
Counseling skills
Being a mentor and guide to the sub-ordinates
Planning and coordinating the various resources – materials, equipments, men, methods and systems to achieve the set target
Developing effective control and monitoring systems to check the progress of sub-ordinates
Aligning the sub-ordinates to the organization’s mission and goal
Effective listening skills – barriers to listening and how to avoid them
Developing quality consciousness the in sub-ordinates
Training the sub-ordinates to improve quality of work, efficiency and Performance
Synchronizing the individual skills of sub-ordinates with the job requirement
Developing fairness and impartiality while dealing with the sub-ordinates
Decision making and problem solving capability
Taking people along and giving them the credit

People Management Skills

Overview

Course Contents:

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