Managerial Effectiveness

Overview

Being ‘Effective’ is to produce results. Today, the responsibility of every employee is all about to achieve the set targets of quality, timelines and other parameters. Results will come only when a number of skills are imbibed and skills are put to use in an intelligent, wise and co-ordinated manner. Just hard work does not produce results. The efforts should be focused and directed intelligently in the proper direction to achieve the results. An employee will, in this competitive era, be judged based on the results he produces. This training programme bestows the employee the requisite skills, wisdom and attitude need to be effective (ie., result-oriented).

Course Contents:

A. Result-orientation:

Importance of job knowledge and work skills in achieving the result.
Articulating the various resources – men(sometimes may be the employee himself), materials, processes, time, efforts – to produce the result
Significance of planning, organizing, co-ordinating, controlling and maintaining to achieve the set targets.
Need to apply mid-course corrections, if any, to achieve the results
Importance to perform only value added activities and keep away non value-adding ones to be result-oriented.

B. Self Motivation and Positive Attitude:

Being motivated at all times in the journey towards achieving results
Keeping high level of morale even under most adverse situations
Managing failures(without getting demoralized and demotivated)
Inculcating hope, optimism and positive attitude to achieve the results
Developing a ‘Never give up’ attitude
‘Self Motivation’ and ‘Positive Attitude’ viewed as twin pillars to inculcate effectiveness

C. Time Management

Importance of ‘Time’ – its role in ‘Effectiveness’
Rationing of time – ‘Urgent’ and ‘Important’ work
Identifying and eliminating time wasters
Prioritizing and structuring the time
How to do more in less time to achieve the results

D. Team Building

The team concept, its importance and advantages in the backdrop of effectiveness
Team spirit inculcating factors, collective problem-solving
Role and responsibilities of team leader and team members
Synergy
Characteristics of an effective, high performance team
Participative decision making
Win-win relationship

E. Interpersonal Relationship

Sound relations – a necessary tool for success
Factors that threaten relationships and how to overcome them
Tips for maintaining good interpersonal relationship with subordinates, peers and superiors
Personal integrity, character, openness, ethics and morale-basis for good human relations
Conflict management

F. Communication Skills

Effectiveness in communication
The communication cycle
Need for effective communication
Hazards of communication gap
Clarity in communication
Focus on the listener
Communication effectivety check list
Tips for effective communication
Body language, judging other person’s mind by his gestures, use of appropriate gestures in a given situation
Listening skills

G. Creativity:

Developing divergent thinking
Stimulating the right brain
Generating new ideas
Eliminating rigid mindset and preconceived notions
Wild guessing and ‘off-beat’ thinking
Inculcating innovation
Mental Imageries
Unlearning
Developing mental innocence and spontaneity
Flexibility and adaptability in thinking
Shattering the patterns of mind
Channelizing creative power for constructive purposes

H. Emotional Quotient

Importance of emotions
Using emotions intelligently
Avoiding emotions that hijack logics and reason
Avoiding emotional leakage
Developing positive emotions
Controlling negative emotions like anger, jealousy, ego, inferiority complex, fear, etc.,
Channelizing emotions constructively for the benefit of self and others
Self awareness and self regulation
Comfort with people