Supervisory Development

Soft Skills

Supervisors are a vital link between the top management and workers/operators.   On one hand, they should convert the management’s targets into concrete realities at workplace and, on the other hand they should give constant inputs of the employees’ issues and concerns to the top management to sustain high levels of motivation and morale of the employees.  They need to harness the various resources to maximize productivity, reduce costs and produce products and services of highest quality.  They should also develop very good supervisory skills like communication skills, interpersonal skills, listening skills, counseling skills etc.  They should also remain contemporary with respect to the job knowledge and skills and should provide effective solutions to the subordinates’ issues and concerns.  This training programme imparts all these skills to the participants.

Course Contents:

  1. Role and responsibilities of a Supervisor
  2. Being an effective link between management and sub-ordinates
  3. Leading by example; being a role model for the sub-ordinates
  4. Creating a motivating factor for each employee
  5. People management skills
  6. Empowering the sub-ordinates; encouraging creativity, innovation in the sub-ordinates; making him/her feel important; seeking suggestions for improvements;
  7. Handling sub-ordinates’ grievances with honesty, tact, concern and firmness
  8. Developing the sub-ordinates – constantly giving feedback on the strengths and weakness of sub-ordinates; Training the sub-ordinates; suggesting the techniques for continuous improvement; identifying individual skills
  9. Creating a motivating environment in the department
  10. Communication skills – clarity of thought and expression, giving clear and complete instructions to the sub-ordinates; seeking confirmation and other effective communication skills
  11. Appreciation and criticism – how and when to do?; used as twin tools for sub-ordinate development
  12. Effective listening skills – barriers to listening and how to avoid them
  13. Developing interpersonal relations and team work in the department
  14. Conflict resolution among the sub-ordinates
  15. Counseling skills
  16. Being a mentor and guide for the sub-ordinates
  17. Sharing information with the sub-ordinates
  18. Delegation
  19. Establishing monitoring mechanism to check the progress of work
  20. Planning and coordinating the various resources – materials, equipments, men, methods and systems to achieve the set targets
  21. Developing effective control and monitoring systems to check the progress of the sub-ordinates
  22. Empowering the sub-ordinates
  23. Aligning the sub-ordinates to the organisation’s mission, goal and values
  24. Developing quality consciousness in the sub-ordinates
  25. Training the sub-ordinates to improve quality of work, efficiency and performance
  26. Giving right job to the person and right person to the job
  27. Synchronizing the individual skills of sub-ordinates with the job requirement
  28. Developing fairness and impartiality while dealing with the sub-ordinates
  29. Inculcating decision making capability in the sub-ordinates
  30. Interpersonal relationship and team work among sub-ordinates, synergy, win-win relationship, empathy, sincerity, commitment and dedication to the profession
  31. Welcoming and accepting changes; change management
  32. Constantly learning about job, people, processes
  33. Creativity and innovation, lateral and divergent thinking, adaptability, flexibility
  34. Knowledge and skill improvement – reading habits, being aware of the changes happening around
  35. Developing enthusiasm, optimism and initiative
  • Effective training techniques
  • Participative and interactive programme
  • Average Rating given by the participants: +9
  • Contents can be customized to your needs

Opinions of our clients

“…I am associated with Mr. Aswatha Ramaiah for more than a decade. He is a thought leader and highly resourceful person. He can customize his programs to specific organizations, roles and the business context. He has co-created an high impact OD program for one of our manufacturing plants along with the stakeholders…”

– TVS Motor Company

“…The Training Programmes conducted by M/s. Unique Consultants, Bengaluru for our Supervisors were very effective and thought-provoking. Our Supervisors received very useful and relevant inputs in the Training Programme to discharge their responsibility as Supervisors. The programme was extremely interactive, participative and lively. Based on the excellent feedback received for the initial Training Programmes, we have decided to conduct many training programmes for our Supervisors…”

– Page Industries Ltd. (Jockey)

We are happy that the programme feedback is positive.  The supervisory programme coincided with our present demand for managing people in the competitive times.  We are pleased that our supervisors and shop floor executives have found your programme useful in their day to day work on the floor.  As a matter of fact, even Senior. Executives have volunteered to attend your programme-a confirmation of the programmes’ usefulness….”

– Vikrant Tyres Ltd.

“…Thank you for an excellent programme on ‘Supervisory Skills’…”

– Rangsons Electronics Pvt. Ltd.

“…In the programme, Mr. V. Aswatha Ramaiah was able to give the supervisors feedback about how their actions are perceived by the operators.  They also drew up action plans.  This programme was extremely well received.  Mr. Aswatha Ramaiah is a very popular trainer…”

– SmithKline Beecham Pharmaceuticals

“…The Training Programmes was extraordinary. The programme was found very effective, practical and relevant to Supervisors with number of activities, games, case studies and very innovative training techniques. We are very thankful for bringing a cultural change in our Supervisors…”

– E Land Apparel Ltd.