Interpersonal Skills

Soft Skills

Interpersonal skills is of great importance to achieve success in profession, (in particular) and life, (in general).  Sound interpersonal skills among employees enhances mutual understanding, trust, empathy, team spirit and reduces the interpersonal/interdepartmental conflicts.  An employee with good interpersonal skills can vibe well with his superiors/peer/subordinates, can relate to people well and communicate effectively.  The organization with such employees will function smoothly, synergetically and produces phenomenal results.  This training programme enables the participants to develop exemplary interpersonal skills resulting in individual development and organizational growth.

Course Contents:

  • Importance of Interpersonal Skills
  • Qualities for developing good interpersonal relations –honesty, integrity, win-win relationship, helping attitude, human sensitivity, openness, ethics and morals, listening skills, co-operation, trust, belief, sense of appreciation
  • Factors which threaten the interpersonal relations– anger, jealousy, ego, helplessness, fear, possessiveness, greed, frustration, manipulations, hyprocracy; Techniques to overcome these factors
  • Tips for maintaining good interpersonal relationship with subordinates, peers and superiors
  • Developing empathy to enhance interpersonal relations
  • Conflict management with win-win relationship resulting in interpersonal relationship
  • Interdepartmental co-ordination
  • How interpersonal skills, lead to work effectiveness and result-orientedness
  • Interpersonal skills at individuals level culminating into exemplary team spirit at a collective level
  • How sound interpersonal skills leads to effective communication
  • Corporate etiquette to be followed for good interpersonal relations
  • Inculcating professional ethics and higher values in life as a prerequisite for interpersonal skills
  • Developing assertiveness to enhance the interpersonal relations
  • Giving and receiving feedback
  • Importance of listening to develop good interpersonal relations
  • Emotional stability for sound relationship
  • Developing Emotional Intelligence(EI) and interpersonal Emotional Quotient(EQ); Controlling one’s negative emotions and understanding others’ emotions
  • Effective training techniques
  • Participative and interactive programme
  • Average Rating given by the participants: +9
  • Contents can be customized to your needs